flo · inside hiflo · present

Meet Flo.

Flo is the AI colleague inside hiFlo. It reads the work you can see, notices what needs attention and uses real tools to move it forward - under your permissions and controls.

67tools
11categories
26ask before acting
The character

Quiet by design.
Capable by permission.

Flo doesn't need a face or a persona. It needs context, tools and boundaries - so it can work inside the business without becoming another thing to manage.

What Flo is

A governed agent inside hiFlo.

Reads records and uses tools within the asking person's access.

Proactive when it has a reason.

Can surface selected signals on its own, then ask before most write actions.

Connected to the work.

People, goals, KPIs, tasks, meetings, leave and policy can inform what Flo does next.

What Flo isn't

A separate chatbot.

It works from the operating record, not an isolated conversation.

An admin with blanket access.

If the person asking cannot open a record, Flo cannot either.

The decision-maker.

Flo can prepare, propose and act within your controls. People keep the authority.

The mark

A presence, not a personality.

No avatar. No mascot. Just a quiet signal that Flo is present - in the app, in chat and wherever it is working with you.

01How Flo works

Four verbs. One governed loop.

Flo reads what it can access, builds the relevant context, uses narrowly scoped tools, and leaves a trace of what it did.

01

Listen

Flo reads the records and signals the person asking can access - goals, KPIs, tasks, meetings, leave, surveys and policy. Context stays scoped to the user and organization.

records · signals · scoped
02

Understand

Flo assembles the context for the job - the asking person's access, company guidance and the relevant records - then grounds its response in that context.

permission-aware · context · grounded
03

Act

Flo can call 67 narrowly scoped tools to read, draft, schedule or submit work. Every call runs as the person asking. 26 of 28 write tools ask before acting.

28 write · 26 confirm-first
04

Trace

Actions stay attributable to the person asking. When Flo answers from policy or documents, it can cite the source, while writes leave a record of what happened.

attributed · logged · source-backed
02The tools

Sixty-seven tools. Each with one job.

Flo uses 67 narrowly scoped tools across 11 categories - 39 read and 28 write, with 26 write tools asking before acting. Below is a sample.

View all tools & actions →
Leave

Leave tools

Flo can read, plan, and submit leave on behalf of any employee in their scope.

leave.check_balanceLook up current balance and accrual rulesread
leave.scan_conflictsCross-reference team calendars and coverageread
leave.submitFile leave request, queue approval, set OOOwrite
leave.cancelCancel pending or approved leave with notewrite
leave.suggest_windowFind shared windows across a teamread
Onboarding

Onboarding tools

From offer-signed to day-30, Flo runs the choreography.

onboard.kickoffStart the onboarding checklist for a new hirewrite
onboard.checkinSchedule 7 / 14 / 30-day onboarding check-inswrite
Performance · Goals · Surveys

Signal & feedback tools

Tools that listen to your team and surface what matters.

okrs.read_progressPull current state of objectives + KRsread
okrs.draft_checkinPre-fill weekly check-in with last week's noteswrite
reviews.draft_summarySynthesize a year of check-ins into a draftwrite
surveys.cluster_themesGroup open-text responses, surface themesread
sentiment.scan_teamLook for dips across surveys + check-insread
People & skills

Directory & skills tools

Flo finds the person, walks the org chart, and reads the skill matrix — every answer scoped to what the asking user can see.

people.directory_lookupFind an employee, their role and managerread
people.org_chart_queryWalk the reporting graph in either directionread
skills.detect_gapsCompare the current matrix against the role rubricread
skills.suggest_actionHire / develop / redistribute — evidence-backedread
Safety · boundaries

Quiet on the surface.
Hard boundaries underneath.

Flo can read, reason and act inside the system - but access, approvals and sensitive decisions stay governed outside the model.

01
Tools run as the user, not as Flo

Every tool call runs with the asking person's access. If you can't open a record, Flo can't either. Tool calls are logged under the person who asked.

02
Write actions ask first by default

Submitting leave, assigning a task or scheduling a meeting - Flo prepares the action, then asks for confirmation. Confirmation policy can be configured per tool.

03
Sensitive people decisions stay human

Flo can gather evidence, draft reviews and prepare the work around a decision. Final performance ratings, compensation, hiring and termination decisions stay with people.

04
Your data isn't training data

Customer data is not used to train models. Flo uses zero-retention API access with its model providers.

05
Anonymous survey results stay anonymous

Anonymous results are enforced in the data layer, not by convention. Groups below the anonymity threshold are withheld before Flo or a manager can use them.

06
Control tools per organization

Don't want Flo using a particular tool? Tool availability can be changed for your organization alongside role and capability permissions - without changing Flo for everyone else.

03A day with Flo

One Tuesday inside a
40-person company.

Eight moments from a Tuesday - built from shipped hiFlo workflows and real tools. Three needed no action.

08:42· eventEmma opens hiFlo for the first time today.
08:43flo · no actionNothing needs attention. Flo stays quiet.
09:14· eventLerato asks for three days of leave - June 17-19.
09:14floChecks balance, coverage and conflicts. Prepares the request and asks for confirmation. tool: leave.submit
10:05· eventPriya submits her weekly OKR check-in on time.
10:05flo · no actionOn track. Nothing to escalate.
11:02· eventEngineering's weekly pulse closes.
11:03floClusters the open-text responses, surfaces two recurring themes and drafts the manager follow-up. tool: sentiment.scan_team
12:40· eventQ3 pipeline coverage has been flat for twelve days.
12:41floFlags the objective at risk, shows the pace gap and offers a route back to target. tool: okrs.plan_to_target
13:22· eventMarcus opens the leave policy from the handbook.
13:22flo · no actionHe has what he needs. Flo stays out of it.
14:18· eventJames Fischer signs his offer.
14:19floStarts the onboarding run and opens the setup plan with owners. tool: onboard.kickoff
16:44· eventSarah's Thursday 1:1 still has an open recovery action from the pipeline objective.
16:45floBuilds the agenda from the objective, open actions and last week's carry-over. tool: meetings.prep_agenda

You make the decisions.
Flo keeps the work moving.

Flo handles the watching, preparation and follow-through. You stay in control of what gets decided and what gets done.

Start free Meet Flo